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A late payment usually traces back to an invoice that was awkward to pay or a follow up nobody owned. This course covers what goes on the invoice, who it goes to, and what to do in the weeks after it goes quiet.
Eight lessons. An invoice that is easy to pay, and a follow up somebody owns.
The invoice went out on time. Then it sat in a shared inbox nobody reads, arrived at a company that pays on its own schedule, and by the time anyone chased it the relationship made chasing awkward.
This course fixes the parts you control. Payment terms agreed before the work starts, the details a payer needs so the transfer takes a minute, a named person to send it to, a follow up sequence that keeps the client, and a clear point where the matter moves to your finance team.
Founders who send their own invoices: and write the reminder emails late at night.
Operations and office leads: who own the unpaid list without owning the client relationship.
Service companies with a handful of large payers: where one late invoice moves the whole month.
Every lesson ends with a change you can make to the next invoice you send.
This course is part of the academy's invite-only offering.
Access to this course is managed by the academy owner. Reach out to them if you would like to join.